About
Results-driven Frontend Developer with intermediate-level proficiency in React, JavaScript (ES6+), HTML5, and CSS3, specializing in building responsive, accessible, and interactive web applications. Leveraging a strong foundation in technical support, I bring a customer-centric mindset and robust problem-solving skills to translate complex UI/UX designs into seamless user experiences. Eager to collaborate on real-world projects and drive continuous improvement in frontend development practices.
Work
Freelance
|Frontend Developer
Lagos, Lagos, Nigeria
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Summary
Led freelance frontend development projects, delivering responsive and interactive web solutions while continuously enhancing React proficiency.
Highlights
Developed and deployed responsive, accessible websites using JavaScript, HTML5, and CSS3, enhancing user engagement and accessibility.
Customized WordPress sites with JavaScript, significantly improving dynamic interactivity and overall user engagement.
Collaborated directly with clients to translate complex UI/UX designs into functional, pixel-perfect websites, ensuring 100% requirement adherence.
Implemented cross-browser compatibility and mobile-first design principles, ensuring seamless user experience across diverse devices.
Tek Experts
|Microsoft 365 Technical Customer Support - Concierge
Lagos, Lagos, Nigeria
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Summary
Provided comprehensive technical support for Microsoft 365 applications, ensuring prompt issue resolution and high customer satisfaction.
Highlights
Resolved customer queries via phone and chat, achieving efficient resolution of technical issues for Microsoft 365 applications.
Delivered excellent customer service, maintaining a professional and empathetic tone to enhance user satisfaction during troubleshooting.
Proactively engaged customers to optimize Microsoft 365 solution usage, improving product adoption and user efficiency.
Ensured meticulous attention to detail in problem resolution, consistently contributing to positive customer feedback and retention.
Cardinal Security Service Ltd
|Information Technology Specialist & Wordpress Web Developer
Lagos, Lagos, Nigeria
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Summary
Managed IT operations and developed WordPress websites, providing critical technical assistance and enhancing organizational communication.
Highlights
Managed inbound technical inquiries, providing essential IT assistance to over 100 clients and employees, ensuring seamless operations.
Troubleshot and resolved system and network issues, applying a detail-oriented approach that minimized downtime and improved system reliability.
Provided comprehensive email and software troubleshooting support, ensuring uninterrupted business operations and user productivity.
Facilitated virtual meetings using Microsoft Teams and Zoom, significantly enhancing team collaboration and communication efficiency.
Education
University of Abuja
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Bachelor of Science
Banking & Finance
Certificates
Diploma in Innovation Management
Issued By
International Business Management Institute (IBMI)
Certified Chief Information Officer
Issued By
Institute of Management, Technology and Finance
Postgraduate Executive Diploma: Leadership
Issued By
Institute of Management, Technology and Finance
Organizational Management
Issued By
Daystar Leadership Academy, Lagos
Microsoft Power Platform
Issued By
Udemy
Foundation of Cybersecurity
Issued By
Coursera
SC 400 - Microsoft Information Protection Administrator
Issued By
Leading Learning Partners Association
Skills
Frontend Development
React (Hooks, Functional Components), JavaScript (ES6+), HTML5, CSS3, Responsive Design, REST APIs.
Tools & Technologies
Git, GitHub, VS Code, Chrome DevTools, npm.
Technical Support
Microsoft 365 Administration, PowerShell, Microsoft Teams, System Troubleshooting, Network Issues, Email Support, Software Troubleshooting.
Soft Skills
Communication, Problem Solving, Customer Service, Team Collaboration, Client Management, Detail-Oriented.